Innovating Performance Management Series Part 2: IBM's Workforce Co-Creates a New Approach to Performance Management

Innovating Performance Management Series Part 2: IBM's Workforce Co-Creates a New Approach to Performance Management


Recorded on October 18, 2016

IBM has rapidly transformed to become a cognitive solutions and cloud platform company, and in many ways the HR function in the company is transforming along with it. The way IBMers work has become increasingly more agile, iterative, mobile, and real-time. The company decided a new performance management system was needed that aligned to how employees are working today.

Embracing design thinking principles and social listening, IBM went about reinventing performance management together with IBMers in a digital way - akin to a hackathon - taking their feedback, suggestions and input, gleaning meaningful insight, analyzing social sentiment, and incorporating all of that into what would become Checkpoint, IBM's new approach to performance management. 

Co-created by IBMers in just four months, Checkpoint, which shifts focus from year-end assessment to ongoing feedback, was introduced to 380K IBMers in 170 countries - all at the same time (no pilots!). 

Attend this webinar to learn:

  • The design journey
  • The details of IBM’s new approach
  • Lessons learned

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Stacia Sherman Garr,
Vice President and
Talent Management Research Leader,
Bersin by Deloitte, Deloitte Consulting LLP

Michelle Rzepnicki,
Performance Management,

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